← All questionsGS4 · 2018 · Ethics Theory ·Resolving Ethical Dilemmas in Administration
QUESTION 5(b)
GS4
10 marks

Explain the process of resolving ethical dilemmas in Public Administration.

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7 min
150 words

What the examiner wants

Explain the step-by-step process a public administrator uses to resolve an ethical dilemma.

ExplainMake clear how and why it happens: causes, process, and an example for each point.

Demand-wise check

  1. 1Identify the dilemma: which values clash (e.g. law vs compassion, loyalty vs public interest)≈30 words
  2. 2Gather facts, stakeholders and legal position; check rules, codes and precedents≈30 words
  3. 3List options, test them (consequences, duty, fairness, publicity test, Gandhi's talisman)≈30 words
  4. 4Decide, act with reasons recorded, consult seniors if needed, review outcome; institutional aids (ethics committees, training)≈30 words

Open in about 20 words and close in about 20.

Answer plan

What an ethical dilemma isSteps in orderShort exampleInstitutional supportConclusion

Where marks usually go

  • Defining dilemmas without a process
  • No example to show the process

Draw this

  • Flowchart of the decision steps

Value addition

  • ThinkerGandhi's talisman: recall the face of the poorest person and ask if the step will help them.Gandhi, 1947
  • ThinkerKant's universalisability test: act only on a rule you could will to be a universal law.Groundwork, 1785

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