You are heading the rescue operations in an area affected by severe natural calamity, thousands of people are rendered homeless and deprived of food, drinking water and other basic amenities. Rescue work has been disrupted by heavy rainfall and damaged to supply routes. The local people are seething with anger against the delayed limited rescue operations. When your team reaches the affected area, the people there heckle and even assault some of the team members. One of your team members is even severely injured. Faced with this crisis some team member pleads with you to call off the operations, fearing threats to their life. In such trying circumstances, what will be your response? Examine the qualities of a public servant which will be required to manage the situation.
What the examiner wants
As head of rescue in a disaster, respond when angry locals assault your team and some members want to quit; identify the qualities needed.
Demand-wise check
- 1Response: secure and treat the injured member; calm the team; talk to local leaders; communicate plans and timelines; continue operations with police support; address immediate needs (food, water)≈65 words
- 2Qualities: leadership, empathy, courage, EI, communication, resilience, dedication to duty≈65 words
- 3Avoid: retaliation, abandoning operations≈65 words
Open in about 30 words and close in about 30.
Answer plan
Where marks usually go
- Calling off operations
- Qualities listed without linking to actions
Draw this
- Table: action → quality used
Value addition
- LawDisaster Management Act, 2005, Section 51 penalises obstruction of officers performing disaster duties.DM Act 2005
- GuidelineNDMA guidelines stress community participation and communication in relief.NDMA
Mapped topper copies
Reviewed public-source references related to this PYQ. Same-syllabus references are labelled separately.
- Shakti Dubey · AIR 1 · Page 39 ↗Same syllabus reference
- Aakash Garg · AIR 5 · Page 37 ↗Same syllabus reference
- Shakti Dubey · AIR 1 · Page 35 ↗Same syllabus reference
- Shakti Dubey · AIR 1 · Page 37 ↗Same syllabus reference
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