← All questionsGS4 · 2019 · Ethics Theory ·Emotional Intelligence: Making Emotions Work for You
QUESTION 5(b)
GS4
10 marks

“Emotional Intelligence is the ability to make your emotions work for you instead of against you.” Do you agree with this view? Discuss.

WRITE IN
7 min
150 words

What the examiner wants

Discuss whether EI means making emotions work for you rather than against you.

DiscussExplain the different sides of the issue, use evidence, and finish with a balanced view.

Demand-wise check

  1. 1Agree: EI is managing emotions to aid decisions and relationships≈30 words
  2. 2How: recognising emotions, regulating impulses, motivation, empathy≈30 words
  3. 3Example: a calm officer de-escalating a protest≈30 words
  4. 4Caution: EI also involves understanding others, not just self-interest≈30 words

Open in about 20 words and close in about 20.

Answer plan

StandExplanationExampleCautionConclusion

Where marks usually go

  • No clear agreement, with the caveat that EI also means reading others
  • No example like an officer calmly de-escalating an angry protest

Draw this

  • Arrow: emotion → regulation → constructive action

Value addition

  • ThinkerSalovey and Mayer (1990) first defined emotional intelligence as perceiving, using, understanding and managing emotions.Salovey & Mayer
  • ThinkerGoleman's model of five components.Daniel Goleman

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