← All questionsGS2 · 2023 · Governance ·E-Governance: Gaps that Hold It Back
QUESTION 8
GS2
10 marks

E-governance, as a critical tool of governance, has ushered in effectiveness, transparency and accountability in governments. What inadequacies hamper the enhancement of these features?

WRITE IN
7 min
150 words

What the examiner wants

Acknowledge e-governance gains in effectiveness, transparency and accountability, then identify the inadequacies that limit them.

DiscussExplain the different sides of the issue, use evidence, and finish with a balanced view.

Demand-wise check

  1. 1Gains: DigiLocker, GeM, CPGRAMS, DBT≈35 words
  2. 2Inadequacies: digital divide, poor connectivity, low digital literacy, interoperability gaps, cyber security and privacy, process not re-engineered, grievance redress weak≈35 words
  3. 3Measures≈35 words

Open in about 20 words and close in about 20.

Answer plan

Brief gainsInadequacies by categoryMeasuresConclusion

Where marks usually go

  • Writing mostly about the benefits when the question asks about inadequacies
  • No example

Draw this

  • Table: inadequacy → effect → remedy

Value addition

  • LawDigital Personal Data Protection Act, 2023 sets rules for processing personal data, relevant to trust in e-governance.DPDP Act, 2023
  • ExampleBharatNet, meant to give broadband to all gram panchayats, has faced long delays, showing how the last-mile gap limits e-governance.Department of Telecommunications / CAG and parliamentary committee reviews

Mapped topper copies

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