← All questionsGS4 · 2020 · Ethics Theory ·Components of Emotional Intelligence
QUESTION 2(b)
GS4
10 marks

What are the main components of emotional intelligence (EI)? Can they be learned? Discuss.

WRITE IN
7 min
150 words

What the examiner wants

State the main components of EI and discuss whether they can be learned.

DiscussExplain the different sides of the issue, use evidence, and finish with a balanced view.

Demand-wise check

  1. 1Components (Goleman): self-awareness, self-regulation, motivation, empathy, social skills≈30 words
  2. 2Can be learned: neuroplasticity, training, mindfulness, feedback, coaching, role play≈30 words
  3. 3Some limits: temperament, early childhood influence≈30 words
  4. 4Relevance for civil servants: crisis handling, teamwork≈30 words

Open in about 20 words and close in about 20.

Answer plan

Components with one-line meaningEvidence that EI can be learnedLimitsConclusion

Where marks usually go

  • Only listing components
  • Not answering 'can they be learned'

Draw this

  • Wheel of Goleman's five: self-awareness, self-regulation, motivation, empathy, social skills, each with one learning method

Value addition

  • ThinkerDaniel Goleman's 'Emotional Intelligence' (1995) popularised the five-component model.Daniel Goleman
  • StudyResearch on mindfulness training shows improved emotional regulation; many organisations run EI training.Psychology literature

Mapped topper copies

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