← All questionsGS4 · 2014 · Ethics, Integrity & Aptitude ·Individual and Collective Accountability
QUESTION 7
GS4
10 marks

What does 'accountability' mean in the context of public service? What measures can be adopted to ensure individual and collective accountability of public servants?

WRITE IN
7 min
150 words

What the examiner wants

Define accountability in public service and suggest measures for individual and collective accountability.

ExplainMake clear how and why it happens: causes, process, and an example for each point.

Demand-wise check

  1. 1Meaning: answerability for actions and results to superiors, legislature, courts and citizens; includes responsibility and consequence≈30 words
  2. 2Individual measures: clear roles, performance appraisal, citizen charters with timelines, RTI, disciplinary action, e-file tracking≈30 words
  3. 3Collective measures: social audit, outcome budgets, parliamentary committees, CAG, team-based targets, public service delivery laws≈30 words
  4. 4Balance: accountability without paralysis; protect honest decisions≈30 words

Open in about 20 words and close in about 20.

Answer plan

MeaningIndividual measuresCollective measuresCaution against fearConclusion

Where marks usually go

  • Not separating individual and collective measures
  • Only legal measures with no citizen-centric tools

Draw this

  • Flowchart: target → action → monitoring → feedback → consequence

Value addition

  • LawSection 17 of MGNREGA mandates social audit by Gram Sabhas.MGNREGA, 2005
  • ExampleRight to Public Services Acts (Madhya Pradesh 2010 first) fix timelines and penalties for officials.State laws

Mapped topper copies

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