← All questionsGS2 · 2021 · Social Justice ·Civil Society as Alternative Service Delivery
QUESTION 18
GS2
15 marks

Can Civil Society and Non-Governmental Organizations present an alternative model of public service delivery to benefit the common citizen? Discuss the challenges of this alternative model.

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11 min
250 words

What the examiner wants

Discuss whether NGOs and civil society can be an alternative model for delivering public services, and its challenges.

DiscussExplain the different sides of the issue, use evidence, and finish with a balanced view.

Demand-wise check

  1. 1Yes, partly: reach, innovation, trust, community participation (Akshaya Patra, SEWA, Pratham, Barefoot College)≈50 words
  2. 2Better as partners than replacements: scale, accountability, rights-based entitlements need the state≈50 words
  3. 3Challenges: funding (FCRA), capacity, accountability, politicisation, uneven coverage≈50 words
  4. 4Way forward: PPPs, social audit, NGO Darpan registration≈50 words

Open in about 30 words and close in about 30.

Answer plan

Role of civil societyExamplesCan it be an alternative?ChallengesConclusion

Where marks usually go

  • Only listing NGO achievements
  • Missing the challenges part

Draw this

  • Venn: state, market, civil society

Value addition

  • ExampleAkshaya Patra serves mid-day meals to about 2 million children daily under PM-POSHAN in partnership with governments.Akshaya Patra Foundation
  • LawFCRA (Amendment) Act, 2020 banned sub-granting of foreign funds and capped administrative costs at 20%.FCRA Amendment 2020

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