← All questionsGS4 · 2015 · Ethics, Integrity & Aptitude ·Bureaucratic vs Democratic Attitude
QUESTION 5
GS4
10 marks

Two attitudes exhibited by public servants towards work are the bureaucratic attitude and the democratic attitude. Distinguish between them with merits and demerits, and examine whether they can be balanced for better and faster administration.

WRITE IN
7 min
150 words

What the examiner wants

Contrast bureaucratic and democratic attitudes, weigh merits and demerits, and see if they can be balanced.

Distinguish + ExamineBring out the differences clearly, point by point. Go into the details, test each point against evidence, and conclude on what it shows.

Demand-wise check

  1. 1Bureaucratic: rule-bound, hierarchical, impersonal, procedural - merits: consistency, accountability, neutrality; demerits: red tape, rigidity, goal displacement≈30 words
  2. 2Democratic: participative, citizen-centric, flexible, consultative - merits: responsiveness, legitimacy; demerits: delays, populism, inconsistency≈30 words
  3. 3Balance: rules for fairness with discretion for citizens; citizen charters, Sevottam, e-governance, grievance redress≈30 words
  4. 4Example: participatory planning within rule framework≈30 words

Open in about 20 words and close in about 20.

Answer plan

Define bothMerits/demerits tableCan they be balancedHowConclusion

Where marks usually go

  • Calling one good and the other bad
  • Missing 'faster administration' angle

Draw this

  • Comparison table with merits and demerits

Value addition

  • ThinkerRobert Merton (1940) warned that bureaucratic rule-following can turn into 'goal displacement' where rules become ends in themselves.Merton, 1940
  • Report2nd ARC 12th Report 'Citizen Centric Administration' (2009) recommended Sevottam and citizen charters.2nd ARC, 2009

Mapped topper copies

Reviewed public-source references related to this PYQ. Same-syllabus references are labelled separately.

Links open original public sources. MainsBuddy does not host these answer sheets.