← All questionsGS4 · 2017 · Case Studies — Private Sector ·Industrial D ispute & Ex-Gratia Relief
QUESTION 11
GS4
20 marks

You head the HR department of an organisation. A worker dies on duty; investigation shows he was drunk. The company denies compensation, while workers strike demanding support for his family. The chairman asks for your recommendation. What would you recommend? Discuss the merits and demerits of the alternatives.

WRITE IN
14 min
250 words

What the examiner wants

Discuss: answer the exact PYQ as framed — “You head the HR department of an organisation. A worker dies on duty; investigation shows he was drunk. The company denies compensation, while workers strike demanding support for his family. The chairman asks for your recommendation. What would you recommend…” Treat each scoring limb separately instead of writing a general note on Industrial D ispute & Ex-Gratia Relief.

DiscussExplain the different sides of the issue, use evidence, and finish with a balanced view.

Demand-wise check

  1. 1Map the stakeholders, facts, competing obligations and the ethical/public-interest conflict embedded in the case≈65 words
  2. 2Answer each explicit sub-question in the case and compare feasible options using legality, consequences, rights, fairness and integrity≈65 words
  3. 3Choose and justify an implementable course of action, including safeguards, accountability and follow-through≈65 words

Open in about 30 words and close in about 30.

Answer plan

Key facts and stakeholdersEthical/legal issuesRealistic options with consequencesReasoned choiceImplementation safeguards and accountability

Where marks usually go

  • Writing generally about Industrial D ispute & Ex-Gratia Relief without directly resolving: “You head the HR department of an organisation.”
  • Under-developing the second scoring limb: “A worker dies on duty”

Value addition

  • Stakeholder map + options-versus-values decision matrix
    → Draw it in the body, next to the point it supports.

Official source anchors

These are authoritative sources selected for this exact PYQ. Where a card is an official-domain anchor rather than a fact-level citation, verify the precise provision, definition or data point on the linked source before using it.